You don’t have to be a business owner to think like an

In this ongoing series, we share advice, tips, and insights from real entrepreneurs who battle daily business struggles. (Answers have been edited and summarized for clarity.)


Who are you and what is your company?

I’m Paul Mullis, President of Americas, at rillion, where I spearheaded the launch of the company in the United States. Our goal is to help AP professionals and finance teams not only save time and money by minimizing manual work, but also provide greater transparency to eliminate bottlenecks in payment and billing systems.

What inspired you to start this company?

The recent emergence of remote or hybrid work, combined with the vulnerabilities that the AP industry faces with fraud, delinquent bills, or incorrectly paid bills, has really shown me that I need to bring a cloud-based solution to the United States to address this. to solve. We lighten the workload of AP professionals, enabling them to quickly switch to remote work and focus on more urgent results.

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What has been your biggest challenge and how did you make the switch to overcome it?

As we all know, it is a remarkable time in recruitment. While Rillion (or Palette Software) may be well known in Scandinavia, where it’s been around for 30 years, here in the US we need to build a reputation for the company to get the very best out of it. That meant breaking through our comfort zones and finding creative ways to promote the company and attract talent – ​​from a fully integrated LinkedIn strategy to a website redesign that really showcases our startup mindset. By capitalizing on this, we have already seen tremendous growth.

What does the word ‘’ mean to you?

I love the idea that being an can mean so many different things. I didn’t start this company when it was founded in Scandinavia 30 years ago. But I have a great opportunity to be entrepreneurial with this US launch, which presents a unique set of opportunities and challenges. It means focusing on growing an incredible team, building on core values, and creating new, reimagined ways of working and leading that build on the incredible momentum we’ve built. In short, I have to be entrepreneurial every step of the way, and I expect my teams to be too. Driven, creative and resilient.

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What is something many aspiring entrepreneurs think they need that they actually don’t need?

Many people think that being an means being a business owner or founder. But that is not true. Thinking like a business owner – and taking care of it as if it were mine – has made me a better leader and has a huge impact on the results I produce with my team. I got that agency from leadership abroad, and it’s a critical aspect of how we roll out the Rillion North American business.

Is there a particular quote or saying that you use as a personal motivation?

I love Maya Angelou’s quote: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” At Rillion, we believe that while we are experts in automation, our passion is all about people. We always keep the individual in mind in everything we do, and that people-centric mindset inspires me to continuously grow our software and business.